Frequently Asked Questions

Your Questions Answered

Sultan Homoeopathic Store is an online retailer specializing in a wide range of homoeopathic medicines, remedies, and wellness products. We are dedicated to providing high-quality, authentic homoeopathic products to our customers.

Yes, we guarantee the authenticity of all our products. We source our medicines directly from reputable and certified homeopathic manufacturers, ensuring that every product meets strict quality standards.

We offer a comprehensive selection of homoeopathic products, including:

  • Single remedies (e.g., Arnica, Nux Vomica)

  • Combination remedies and kits

  • Mother tinctures

  • Biochemic salts

  • Homeopathic creams, ointments, and oils

  • Herbal supplements and wellness products

Placing an order is simple. You can browse our website, add the desired products to your cart, and proceed to checkout. You will need to provide your shipping and payment information to complete the purchase.

We offer a variety of secure payment methods, including:

  • Credit/Debit cards (Visa, Mastercard, etc.)

  • Net Banking

  • Digital wallets (e.g., Paytm, Google Pay)

  • Cash on Delivery (COD) – Please check for availability in your area.

Currently, we only ship within Pakistan. We are working on expanding our services to international locations in the future.

Shipping times vary depending on your location. Typically, orders are delivered within, 2-3 business days after they are dispatched. You will receive a tracking number via email once your order has shipped, allowing you to monitor its progress.

We accept returns for damaged or incorrect items. If you receive a product that is damaged or not what you ordered, please contact our customer support team within, 48 hours of delivery with a photo of the item. We will arrange for a replacement or a refund. Due to the nature of homoeopathic medicines, we cannot accept returns for products that have been opened or used.

Sultan Homoeopathic Store is a retail platform and does not offer medical consultations. We strongly recommend consulting with a qualified homoeopath or healthcare professional before starting any new treatment. The information on our website is for educational purposes only and is not a substitute for professional medical advice.

You can reach our customer support team via:

  • Email: business@sultanhomoeopathicstore.com

  • Phone/WhatsApp: +92-3328777981

  • Live Chat: Available on our website during business hours.

We are here to assist you with any questions or concerns you may have.

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