Sultan Homoeopathic Store: Privacy Policy

Last Updated: 21/9/2025

At Sultan Homoeopathic Store, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or use our services.

1. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: This may include your name, address, phone number, and email address, which you provide when making a purchase or placing an order.

Health Information: As a homoeopathic store, you may choose to share health-related information with us to receive appropriate advice or products. This is always done with your consent and is treated with the utmost confidentiality.

Transaction Data: We collect information related to your purchases, such as the products you buy, the date and time of your purchase, and the payment method used.

Correspondence: If you contact us via phone, email, or in person, we may keep a record of that communication.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: To fulfill your orders and manage your purchases.

To Provide Services: To offer personalized advice and recommend homoeopathic products based on the information you provide.

To Improve Our Services: To better understand our customers’ needs and improve the variety and quality of our products and services.

For Communication: To respond to your inquiries, provide customer support, and inform you about your orders.

For Legal and Security Purposes: To comply with legal obligations, prevent fraud, and ensure the security of our store and customer data.

3. Information Sharing and Disclosure

Sultan Homoeopathic Store will not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With Your Consent: We will only share your health information with your explicit consent.

Third-Party Service Providers: We may use third-party services (e.g., payment processors, delivery services) to help us operate our business. These providers are obligated to protect your information and use it only for the purposes for which they were hired.

Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights or the safety of others.

4. Data Security

We are committed to ensuring the security of your information. We use a variety of physical, technical, and administrative measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

You have certain rights regarding your personal information:

Access: You can request to see what personal data we hold about you.

Correction: You can ask us to correct any inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to legal and contractual restrictions.

Consent Withdrawal: You can withdraw your consent for us to use your health information at any time.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our premises and/or our website (if applicable) and will indicate the “Last Updated” date. Your continued use of our services after any changes signifies your acceptance of the new policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Sultan Homoeopathic Store